I first met Munro several years ago when he contacted me about his rental management business. We met and I was impressed with his promptness, knowledge and attention to detail. When I decided to rent my condo at Ko Olina several years later I interviewed Munro and several other prospective rental agents. Munro was there most impressive and head and shoulders above the rest. As a bonus his commission was more than reasonable. I signed a contract with him. He suggested some changes to the unit, including replacement of some appliances. He handled all the details at a very reasonable cost. He also replaced furniture. He handled all details and did not bother me unnecessarily. He developed a marketing strategy and found very reputable tenants. The property has been rented for about 6 months. Munro has handled all matters, including emergency repairs to the A/C. All I have to do now is deposit my share of the rental checks into my bank account. I highly recommend Munro.
Mr. Munro Murdock provided an outstanding service and relationship. Munro demonstrated great knowledge of the local market, and provided dynamic comparison listing data. He provided keen insight regarding property improvements (repainting and new flooring, executed) which was beneficial in increasing the competitive nature of my property for sale. This served as the basis of a very competitive, realistic and effective marketing effort for sale. We were able to close at a sale price which exceeded my expectation and goal. He provided keen expertise with the process of real estate sales and always answered my questions and provided clarification for any issues occurring. Munro was meticulous with his duties and followed up until efficient accomplishment. Munro was always very diligent regarding progress communication. Munro also demonstrated outstanding personal care. I appreciated his unsolicited service regarding disposition of my personal property. Particularly he assisted in storing my surfboard, from the unit that was sold, until it could be transported to my other unit in Oahu. Munro ultimately is an outstanding agent with the hallmarks of great knowledge, astute marketing skill and is also a true gentleman that I greatly appreciated working with.
Our family just completed a one week stay at Ko Olina Beach Villas Resort. The trust established between Munro and his team with our family was invaluable. We were very late in booking our spring break lodging in Hawaii. Luckily, we found a place in Ko Olina where we wanted to visit again from our first stay in 2010. Munro was our contact and he delivered excellent care and service as he was committed to paying attention to all details of our visit. We stayed in unit 904 which had an amazing view of the ocean. The unit was very spacious and had the amenities a family with 3 small children needed. All of the sand toys for the beach, chairs, snorkeling, and a storage cart made it easy for us to head out for our daily pool/beach activities. Many, many thanks to Munro and his team for extending great customer service, and a caring attitude to making guests feel as comfortable as possible. We definitely will work with Munro again and hope to visit beautiful Ko Olina next year.
Beverly Hills, CA
We stayed in February 2014 with 4 adults a 3 year old and two 1 year olds. It was the perfect property. From the pools to the location you can't ask for anything better. The unit is perfect, view is amazing. We were stunned by the actual quality of the finishes and amenities throughout the entire complex from the BBQ's to the Gym. Unlike the Lagoon 1 or Lagoon 3, Lagoon 2 is nice and quiet, whereas the other lagoons are extremely busy, not ideal. The Ko Olina lagoon is the best one of the bunch. The lagoons are perfect. We were able to relax as our three year old ran in and out of the shallow calm water. No swell, no danger, perfect clear water. Close access to the North Shore (30 minute drive) paired with the convenience of Costco just down the road in Kapolei plus the dryest weather on the Island make Ko Olina our go to spot in Oahu now that we have a young family. Waikiki too busy, East coast too windy/rainy, not to mention Jellies in the waters on windy days for your kids (do choose the nicest days to hit up Lanikai/Kailua Beach though), North Shore too "keep it country" (not kind to tourists). Not to mention the golf course is flawless. I also cannot say enough about Munro. They were responsive, thorough and exemplify Aloha in their business practices in every way. Upon arrival Munro had Blaine meet us and help us with all of our luggage, show us around put us at ease after a long day of travelling. While we were there the dryer went, Munro showed up at our door 15 minutes later took our laundry and returned it in the AM clean and ready to go. Amazing service. Perfect service. We try to travel to Oahu 1-2 times per year, but only discovered Munro on this trip. Safe to say he has our most excellent referral and our business for many years to come.